Meet the Age Care Bathrooms team

From your first call to your installation, these are the people you'll meet at each step.

  1. A Customer's Old Bathroom Before Age Care Bathrooms Fitted A New One

    Your old bathroom

    You call us

    Mandy usually answer the phone, but if she's already nattering away with another customer, any member of the office team will answer and get your free home visit booked in.

  2. A Site Surveyor From Age Care Bathrooms Surveying A Bathroom

    Your free home visit

  3. Designer From Age Care Bathrooms Booking a 3d Design

    Your 3D design

  4. An Age Care Bathrooms Advisor Talking On The Phone

    Your paperwork

    Your paperwork

    Your VAT exemption if you are eligible, how you would like to pay, and a date that suits you.

  5. An Age Care Bathrooms Van Outside A Customers House

    Your installation

    Your installation

    Three to five days. Everyone in your home is employed by us and DBS checked.

Sam, the founder of Age Care Bathrooms, with his grandma Barbara

Our story

The Age Care story

It began in 2010, when Sam and his family designed and fitted a wet room for his grandma Barbara after her motor neurone disease diagnosis. Read how the company grew from there.

Read our story

How we work

Every person who designs, fits and looks after your bathroom is employed by us.

Many companies sell you the job, then pass it to a subcontractor. We don't. Everyone who works on your bathroom is on our payroll, trained in how we do things, and known to us by name. It means we can tell you who will be in your home, and stand behind their work.

Accountable to you

If something is not right, it is our name on the van and our job to put it right. There is nobody to pass you on to, and one freephone number for everything, before and after the work: 0800 999 8994.

Checked before anyone knocks on your door

  • Our installers are employed by us. No subcontractors.
  • DBS-checked at basic level, with references taken up.
  • They carry photo ID, and we'll tell you your surveyor's and installer's names in advance.

The same faces throughout

You'll have the same point of contact in our office for the whole process, from survey to installation.

Want to join the family?

We're always glad to hear from installers, surveyors and office staff who would like to work the way we do. All our roles are employed, based in Staveley, Chesterfield, and working across England and Wales.

See current roles

Book a free home visit

One of the surveyors above comes to you, measures your bathroom and talks through what is possible. It is free, there is nothing to sign, and no one will chase you afterwards.

Rather talk to our customer care team?

0800 999 8994

Freephone from UK landlines and mobiles. Lines open Monday to Friday, 9am to 5:30pm. No call centre, no script: you will speak to someone on this page.

Prefer email? info@agecare-bathrooms.co.uk