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About Age Care Bathrooms
Accessible bathroom specialists since 2018
Age Care Bathrooms is a family-run, independent specialist in walk-in showers, walk-in baths and wet rooms. We help older people, people living with a disability or illness, and anyone with reduced mobility stay safe and independent at home, across England and Wales.
Based in Derbyshire. Sam, our founder, started doing this work for his own grandparents. Now our own employed team designs and installs every bathroom we adapt to be more accessible.
The team outside our main office in Staveley, Chesterfield. Every person in the Age Care Bathrooms team is employed by us.
FCA regulated
FRN 1003031
Employed installers
DBS-checked at basic level
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Why we exist
The Age Care story
Most people come to us after something changes. A fall. A diagnosis. Coming home from hospital. Or bathing has slowly become harder.
None of it is planned, and it is rarely easy to talk about. So we take it slowly. We listen first, we explain what is possible, and nothing is decided on the day.
The journey of Age Care Bathrooms started in 2010, when Barbara, our founder Sam’s grandma on his mother’s side, was diagnosed with motor neurone disease (MND). Her mobility declined so quickly that within six months she needed a full mobility wet room. At the time, Sam was working in the mobility industry as a subcontractor alongside his father, so the family designed and fitted Barbara’s bathroom themselves, making sure it was safe, secure and right for her.
In 2012, on his father’s side, Sam’s grandad William, or “Billy Pud” to his friends, was diagnosed with dementia. Again the family stepped in, installing stairlifts and a mobility bathroom. Out of those two deeply personal experiences, Age Care Bathrooms was born.
We were founded at a difficult, personal time with one core aim: to make a difference. We exist to help older and less mobile people make changes to their homes easily, safely and with dignity, with bathrooms like walk-in showers, walk-in baths and wet rooms.
Pictured: Sam, our founder, and his grandma Barbara.
Where the dates come from
The family work began in 2010 with Barbara’s wet room and continued in 2012 with William’s bathroom. The company was incorporated on 13 March 2018 as Sam Davies Construction Ltd, and took the Age Care Bathrooms name on 10 November 2022. We would rather set that out plainly than imply anything. It is all on Companies House.
Sam shares the Age Care story
Four minutes, in his own words: who we are, why the business exists, and what we promise when we walk into your home.
4:04
Our timeline so far
The family work came first. The company came later, and has grown from there.
It starts with Barbara
After Barbara's motor neurone disease diagnosis, her mobility changed quickly. Sam and his family designed and fitted a full wet room for her.
Then grandad William
The family install stairlifts and a mobility bathroom for William, “Billy Pud” to his friends and family, who is living with dementia.
The company is formed
Incorporated on 13 March as Sam Davies Construction Ltd, company 11252547, to do things differently from what Sam had seen in the trade.
The Age Care Bathrooms name
The company takes the Age Care Bathrooms name on 10 November.
Age Care Maintenance
Age Care Maintenance Ltd is incorporated on 18 November, company 16087552, for repairs and maintenance around the home.
Age Care Pro
Age Care Pro launches as the part of Age Care Bathrooms that works with councils, care homes, occupational therapists and case managers.
A team of more than 30 people
Surveyors and installers on our own payroll, Which? Trusted Trader endorsed and SafeContractor approved, working across England and Wales.
The company facts, at a glance
Everything below can be checked. Here is the short version, with the places you can verify it yourself.
The company
Company founded
Incorporated 13 March 2018, as Sam Davies Construction Ltd.
Where we are based
Units 1 & 2, Speedwell Industrial Estate, Telford Crescent, Staveley, Chesterfield, S43 3PF.
VAT number
GB 227043336.
Our team and our work
Who does the work
Employed surveyors and installers. No subcontractors.
Background checks
All of our installers and surveyors are DBS-checked at basic level, and we take up references for every one of them.
Area we cover
England and Wales.
Not Scotland, Cornwall, Plymouth or Torbay.
Typical installation
On average three to five days for a full bathroom renovation by our own in-house installers. Walk-in baths can be fitted in one day if it is a straight swap for the old bath.
Cover, guarantee and finance
Insurance
Public and employers’ liability insurance. Our main policy is with Axa Insurance UK PLC.
Guarantee
Workmanship guaranteed for 12 months as standard, and product warranties vary depending on what you choose. Our optional ForeverCare plan can extend your cover.
Our people at Age Care Bathrooms
You will always speak to a real person first. No third-party call handlers or AI on the other end of the phone. The same employed team surveys, designs and fits your bathroom, and you will know the name of your installer before the day.
Founder
Sam Davies
Sam started this company after fitting two bathrooms for his own grandparents, and he still sits in on designs. He set the rules the rest of us work to: no cold calling, no pressure to sign anything on the day, and one employed team from survey to aftercare.
In the mobility industry since 2010. Based at our office in Staveley, Chesterfield.
Mandy
Receptionist and customer care
Usually the first person you’ll speak to. Mandy answers your call, listens to what you need and books your free home visit at a time that suits you.
Brian
Head of our surveyor team
Leads our surveyors, who come to your home, measure up and talk through what would work for you and the home that you love.
Mollie
Head of our design team
Leads the team that turns your survey into the 3D design you see before you decide anything.
What we check, before anyone knocks on your door
- Employed by us, on our payroll. No subcontractors.
- All installers and surveyors DBS-checked at basic level, with references taken up.
- Photo ID carried, and your surveyor and installer named in advance.
Our three promises
Why Age Care Bathrooms?
While fitting accessible bathrooms for his grandparents, Sam saw how the mobility bathroom industry often treated people: pushy sales, a narrow choice of products and jobs that dragged on for weeks. Age Care Bathrooms was built to do the opposite. These are the three promises that came out of it.
No pressure, ever
We will never cold call you, and no surveyor will ask you to sign anything on the day of your visit. If you’re happy and want to go ahead there and then, you can. And if you do sign, you have 14 days to change your mind.
Independent, so it fits you
We recommend the bath, shower or wet room that suits your bathroom and how you move, not the range we happen to stock.
Fitted in three to five days
Everything is done in-house by our own employed team, keeping most installations to three to five days.
Our ethos and what it means to us
Empathy
Every visit starts with a free, unhurried consultation. We listen before we talk about bathrooms, and we will gladly come back a second time so family can be there.
Trust
One written price covering products, delivery, fitting and taking the old bathroom away. Our reviews sit on REVIEWS.io and Google, where we cannot edit them.
Respect
Employed, DBS-checked installers. Dust sheets down, the water back on each night where we can, and your home left clean before we leave.
Endurance
Every installation is guaranteed for 12 months, our optional ForeverCare plan can extend that cover.
Our process and what you can expect when you contact us
Six steps, and you can stop after any of them. Nothing is charged until you have a written price in your hand and you have said yes to it.
Watch: our process, start to finish
1
A chat with our customer care team
We listen to what you need, answer your questions and make sure you have all the information before anything is booked. Then we arrange a free home visit at a time that suits you.
2
A free home visit
Every home is different, so a surveyor comes to you. They find out what you’re looking for and what you need to bathe comfortably, then measure up so we can design your bathroom around you. The visit takes as long as you need. Family welcome.
3
Your bathroom, drawn in 3D
A 3D design of your new bathroom before you commit to anything, so you can see the layout and make any changes until you’re completely happy.
4
One written price
The supply of products, delivery and installation, with your old bathroom taken away. No pushy sales tactics or fake discounts: take as long as you need to decide.
5
Installation in three to five days
One employed team, named in advance. Dust sheets down, a tidy-up every evening, and a working toilet for most of the job.
6
Aftercare
Every installation is guaranteed for 12 months, and our optional ForeverCare plan can add further cover and support. One freephone number, and a real person on it.
Paying for an accessible bathroom, what it might cost, and how we can support you
You may be VAT exempt
If you’re living with a long-term illness or disability, you may be VAT exempt on the products and work. Check if you qualify
What the price includes
Your quoted price covers the supply of products, delivery and installation. Our pricing guide gives you an idea of cost, and you’ll get your written price at the home visit. See the pricing guide
Flexible finance options
Flexible finance is available through our panel of lenders, subject to status and affordability. It’s entirely optional. Ways to pay
Age Care Bathrooms Ltd is authorised and regulated by the Financial Conduct Authority (FRN 1003031). We are a credit broker, not a lender, and work with a panel of lenders. Credit is subject to status and affordability.
The bathrooms we've adapted and our reviews
Real homes and real people. Not every project is a full renovation: sometimes the right change is a new walk-in shower, and sometimes it is a full upgrade.
Before
After
Maya's safer walk-in shower
Walk-in shower · 3 days · July 2026
The raised lip on Maya’s shower tray was getting harder to step over, but the rest of the room worked. We fitted a low-level walk-in shower with grab rails, a fold-down seat and a thermostatic shower, plus a new basin and toilet. Her heated towel rail stayed, because it still did its job.
Before
After
Sandra's level-access wet room
Wet room · 3 days · September 2025
The step up into Sandra’s old shower tray had become hard to manage on her own. We stripped the room out and built a full wet room with a level floor, so there’s no step at all, plus a comfort-height toilet and grab rails where she needs them. Now she can shower safely and independently.
What the people we've supported say
Real reviews from people we’ve designed and fitted accessible bathrooms for.
4.75
Combined from 293 reviews on REVIEWS.io and Google
Read our reviews on REVIEWS.io and Google.
We show a selection of our recent 4- and 5-star reviews from REVIEWS.io here. Every review, whatever the rating, can be read in full on REVIEWS.io and Google.
What our accreditations actually mean
A logo on its own tells you nothing. Here is what each one required us to do, and what it does not cover.
Which? Trusted Trader
To be endorsed, we had to pass an assessment carried out by a Which? trading standards professional. It involved a credit report to check the business is financially sound, contact with customers from our recent work, a review of how we run the business, and an interview held at our own premises.
Endorsement is reviewed, not permanent. You can look us up on the Which? Trusted Traders site.
SafeContractor approved
An independent audit of how we manage health and safety: risk assessments, method statements, training records and insurance. It matters most when we are working in an occupied home.
To be clear about its limits, this is an assessment of health and safety management. It is not a judgement on the quality of the bathrooms we fit.
Insurance
We hold both public liability and employers’ liability insurance. Our main policy is with Axa Insurance UK PLC.
If you’d like to see the details, just ask. We’re happy to send copies of our certificates before any work starts, and we’d encourage you to ask the same of any company you’re considering.
Our guarantee
Every bathroom we fit comes with our 12-month workmanship guarantee as standard. We stand behind it ourselves, so if something isn’t right with our work in that first year, call us and we’ll put it right. The products themselves, such as your shower, bath or toilet, carry their own manufacturer’s guarantee. These are often longer than 12 months, but they vary from supplier to supplier, so we’ll tell you what comes with the products you choose.
To be clear about its limits, our guarantee isn’t insurance-backed, and it doesn’t pass to a new owner if you sell your home.
Want cover for longer? ForeverCare is our optional aftercare plan. Sign up within 14 days of your installation and, for £27.50 a month, it extends our workmanship guarantee for a further 12 months. It also includes ongoing support and an annual visit, with a professional clean, silicone touch-ups and a check that every grab rail and seat is secure.
Where we are, and the areas we cover
Our office is in Staveley, Chesterfield. It is where our teams are based and where every installation is planned.
Our main office:
Units 1 & 2, Speedwell Industrial Estate, Telford Crescent, Staveley, Chesterfield, S43 3PF
We Cover the Whole of England & Wales
Our head office is in Chesterfield, Derbyshire, and our employed, DBS-checked installation teams travel right across England and Wales.
We don't currently cover Scotland, Cornwall, or the Plymouth and Torbay areas. Pop your postcode in below to check we can visit you.
- Free home visit
- No obligation
- Employed, DBS-checked fitters
Not sure? Call us free on 0800 999 8994 and we'll confirm.
Support, accessibility and aftercare
Tell us how to make the process of getting a new accessible bathroom for your home easier, and we will do our best to support you.
What we can do
Quotes, designs and guarantee terms in large print, on request.
More time. A second visit, a longer visit, or a week to think with no follow-up call.
A named single point of contact, so you are not repeating yourself.
Tell us about hearing loss, sight loss, dementia or anything else, once, and we will note it on your file.
One freephone number for everything, before and after the work: 0800 999 8994.
Talking to family, with your permission
We are happy to speak to a son, daughter, care manager or attorney about the work, with the customer’s consent. Many of our enquiries come from family, and that is welcome. The decision stays with the person whose bathroom it is.
Want someone there for the home visit? Tell us when you book and we will accommodate them.
Part of the Age Care family
More ways we can help
Age Care Bathrooms has grown into a small family of services. Age Care Maintenance, our sister company, looks after repairs and maintenance around the home. Age Care Pro is our team for councils, care homes and the professionals who refer people to us.
For homeowners aged 55 and over, and their families
Age Care Maintenance
Repairs and maintenance around the home, from plumbing and electrics to decorating and small building jobs. Every handyman is employed by Age Care Maintenance, DBS-checked and insured, and you do not need to have had a bathroom fitted by us to use them.
- Plumbing, electrics and heating repairs
- Grab rails, ramps and small home adaptations
- Decorating, carpentry and small building jobs
- Save monthly for priority booking
For councils, care homes and care professionals
Age Care Pro
Age Care Pro is the part of Age Care Bathrooms that works with councils, care homes and care professionals. We deliver adaptations to a specification, with the paperwork, timescales and single point of contact that a referral needs.
- Disabled Facilities Grant adaptations for councils
- Level-access showers and wet rooms built to an occupational therapist's specification
- Phased bathroom work in care homes, planned around residents
- Framework paperwork, method statements and SafeContractor-audited procedures
Charities we support
We support SSAFA, the Motor Neurone Disease Association and Alzheimer’s Society. Two of them are close to home: Sam’s grandma Barbara lived with MND, and his grandad William with dementia. Caring for them is how this company began.
Book a free home visit
A surveyor comes to you, measures your bathroom and talks through what is possible. It is free, and there is no pressure to decide.
Rather talk to our customer care team?
Freephone from UK landlines and mobiles. Lines open Monday to Friday, 9am to 5:30pm. No call centre, no script.