We engaged AgeCare to convert my parents old bathroom into a wet room suitable for a mobility challenged couple as my mother had broken her hip again. From the beginning they were very helpful, understanding and responsive (special mention for Amanda here). They were covid aware throughout the process, especially important with elderly parents pre vaccination.
They provided an initial estimate based on my photos and measurements and then sent someone to confirm once we had indicated that we wanted to proceed.We agreed what set up would best suit them (eg grab rails; wet room rather than a shower tray that would be a trip hazard etc) and Amanda provided mock up photos to aid the decision process.
The installation itself went smoothly over 5 days and my parents are extremely please with their new updated and safe bathroom.
We would strongly recommend AgeCare
My parents-in-law were not so keen on the idea of a wet room to begin with, but the result is amazing! It is practical for their needs whilst looking just like a normal very smart new shower room. Correspondence and communication with the company was excellent and the installation very easy and stress free. Thank you to the whole team!
Very professional, excellent service from this first class family firm. All on time, very clean and tidy work and all delivered in a very friendly and helpful way. Top rate equipment giving us a a first rate wet room. Highly recommended in every way.
Friendly family business did a fantastic job on our wet room . Paul the main fitter was really hard working , tidied up each night and lovely finish . Would highly recommend, great service and good quality products . Pleasure to deal with from start to finish .
Excellent Service from start to finish; from the initial inquiry Amanda produced a specification of works and 3 D visualisation of the bathroom proposals from the most rudimentary information. The visualisation helped my elderly parents appreciate the intention from the outset and provided the impetus for them to commit to the works being undertaken.
Sam carried out the necessary site visit, site measurements, options appraisals, and materials specification with patience and due care and attention to detail, which reassured my aging parents that the end-product would meet with their approval. For my part, Sam answered all my technical queries about the installation and from that point onwards I felt confident the company was professionally competent.
Programming and installation were “bang-on-time”, even finishing quicker than anticipated. The installer/s worked around any limitations we imposed upon them to keep my parents COVID safe and the installation works, standard and finish were to an exceptional quality.
The administration side of the business was equally as good as the design and installation side of the business. The price we agreed at the outset, was the price we paid, less any savings for omitted works. There were no hidden costs, communication/correspondence was fast and responsive, whilst being accurate and without ambiguity.
My final consideration is this is a great company, worth supporting, and I would recommend them without hesitation.
A first class family Company.
From my original contact with Amanda who considered the space and produced a design making the most of a small space. With an excellent installation carried out by Paul and Sam with little disruption The installation was completed in three days to a very high standard. More importantly my Mother loves it, which considering her reluctance for the necessary change following a fall was a minor miracle. Many Thanks for a job well done Paul R-M
What can I say. Simply effortless and the team did a superb job. We had a new wet room fitted for my mum who has been very unwell recently. The whole process from design...to choosing the fittings and the actual install were commendable. Nothing was too much trouble for Amanda ..Sam and their team. I would highly recommend them and I'm so happy that my mum has an amazing wet room to come home too. They were very patient and carried out the work efficiently whilst my mum was in hospital....working around the clock over the weekend. After looking at several other companies I am very happy I chose Agecare.
We are delighted with the new disabled shower room. It looks attractive, works well and is convenient for my mother to use. Sam had visited us (wearing appropriate PPE) and shown us sample products, while asking questions which showed that he really understood the problems suffered by disabled people. The shower room was delivered and installed efficiently and on time. Paul and Sam worked hard and were considerate of my Mum being in the flat at the same time. I happily recommend them.
I have never seen two people work so hard in my life and the result is stunning!
From our first contact with age-care bathrooms we have been very impressed with this company.
My mother’s needs were assessed and useful recommendations, for converting her existing bathroom to an accessible wet room, we’re made on Sam’s initial visit. Plan’s were sent over and changes requested by my mother’s carer were quickly incorporated. Paul arrived on the agreed date and carried out a faultless job, taking all waste away and leaving the house spotless.
We would not hesitate in recommending this company.
Trustpilot rating score: 4.7 of 5, based on 28 reviews.